WHAT CUSTOMERS ARE SAYING:

• 5★★★★★ - "I received service today when my refrigerator started leaking water profusely. Of course, I hopped on yelp and saw Superior Appliance Services had really high reviews. I called and was told someone could come between 2-6 and they'd call within 30 minutes of arrival. The gentleman came at 1:30, which was even better so I could do this while I had lunch. He had an idea of what the issue was prior to arriving, and quickly diagnosed it and solved it. I think the service took about an hour or so. I felt like the pricing was fair, though I didn't fully shop around, but I thought he did a great job."

  Dominique C., Appliance Repair in Bethesda, MD

  2022-05-25

• 5★★★★★ - "I called Superior after our refrigerator stopped running. They provided same-day service, fast diagnosis and repair, and a really good price. Monder also explained how to prevent a similar problem in the future. I'd use Superior again and recommend them highly."

  JD, Refrigerator Repair in Bethesda, MD

  2021-12-03

• 5★★★★★ - "The technician who was sent to my home, Muhammad, was just excellent.  It turns out that my dryer was too far gone for repair, but Muhammad took the time to carefully examine the whole thing to figure out what could be done.  He was meticulous and extremely committed to helping me and his ultimate advice -- that I would end up spending more money repairing the dryer than I would buying a new one -- was super helpful. Having had this positive experience, I am looking forward to calling Superior Appliance Services whenever I need help with my appliances!"

  Ken P., Dryer Repair in Washington, DC

  2022-05-25

• 5★★★★★ - "My dryer stopped working, I called on a Saturday and the technician came out the next day, diagnosed and fixed the problem in about an hour.  I will definitely be calling them again if I need appliance repair again. Thank you!!"

  Ericka J., Dryer Repair in Washington, DC

  2022-03-11

• 5★★★★★ - "Fast service and reasonably priced. The tech was polite and clearly knowledgeable on how to repair my Kitchen- Aid clothes dryer. I'll be back when necessary."

  Doc M., Dryer Repair in Northwest Washington, Washington, DC

  2022-02-25

• 5★★★★★ - "My Maytag dryer stopped working about 9:30 on a Thursday morning.  I called Superior Appliance and spoke to Ben.  He took my information and said he would call me back.  He called back within 20 minutes and was able to come to my house by 11 a.m. that morning.  Took less than an hour, but he fixed the problem and explained that I needed to clean the dryer vent (which he also cleaned).  Very polite and courteous."

  Maggie O, Dryer Repair in Belleview, VA

  2022-01-12

• 5★★★★★ - "Very professional! Great work."

  Tee W., Appliance Repair in Washington, DC

  2023-06-20

• 5★★★★★ - "He came the very same day and fixed everything in under 2 hours and really went above and beyond to fix my refrigerator immediately. I had vompany coming the next day and he drive 45 minutes to meet me at home after normal work hours and got the job done! He cleaned up after himself and was very respectful and easy to deal with. Will definitely use him again the next time I need a repair or some things fixed around the house!"

  Casey H., Refrigerator Repair in Washington, DC

  2023-06-20

• 5★★★★★ - "Sawa Appliance repair employee is very friendly and helpful. His knowledge and explaining the issue is amazing. I definitely call him again if I have issues to my appliances."

  Kibrom G., Oven and Range Repair in Washington, DC

  2023-06-20

• 5★★★★★ - "Samiel was on time, professional and very knowledgeable."

  Audrey T., Washer Repair in Washington, DC

  2023-06-20

• 5★★★★★ - "Garbage disposal works great now, quick response and fix time. Highly Recommend"

  Kelsey J., Appliance Repair in Washington, DC

  2023-06-20

• 5★★★★★ - "He came and quickly figured out what was wrong with my dish washer. No nonsense. Gave me advice on how to prevent the problem in the future. In and out. Great work!"

  Kevin S., Appliance Repair in Washington, DC

  2023-06-20

• 5★★★★★ - "He was incredibly kind and most of all, punctual. He fixed my dishwasher quickly and even had time to get my microwave plate rotating properly… he was more than efficient. If you need a great handyman, he’s your guy."

  Pumk, Appliance Repair in Washington, DC

  2023-06-20

• 5★★★★★ - "Sawa Appliances is the best appliance repair technician in the DMV area. Samiel is very professional and on time and considerate of his customers, what inspired me most is that he called us to check back on how everything is working after the repair is done.I have never seen such a polite gentleman who cares more on pleasing his customers rather than charging them money. I recommended him to all my family and friends. His work/ professionalism is worth the money and time."

  Ma F., Appliance Repair in Chillum, MD

  2023-06-20

• 5★★★★★ - "My refrigerator suffered a sudden death on Saturday. It just stopped freezing/cooling, and I awoke on Sunday morning to a melted mess of ice cream and chicken juice and popsicle goo all over my kitchen floor. Awesome.
  I found Superior Alliance on Yelp, and hey! they returned my call within an hour (on a Sunday!), telling me they could come as soon as Monday morning. I texted him my address and the make of my fridge, and he texted right back saying he would call me when he was 20 minutes away.
  At 9:40am today, he called.
  At 10am, he was here.
  At 10:03, he diagnosed the fridge with a dead compressor.
  At 10:10am, he replaced the compressor.
  At 10:15am, I was signing a check for for the compressor replacement, instead of running to Sears to buy some random new $1500 refrigerator. I was assured that if anything happened in the next 90 days, he would come back to reassess and fix it at no charge.
  That was the most impressively productive 35 minutes I have ever experienced with any contractor who has worked in my home."

  Nadine C., Refrigerator Repair in Washington, DC

  2022-12-28

• 5★★★★★ - "The service we got from superior appliance service was excellent and I would use their services again in a heartbeat. They came on time on a Friday afternoon to fix our dishwasher. He told me he needed to order a part and would keep me updated on the ordering status and install it quickly since it was the week before Christmas. He called me, over the weekend no less, to let me know the part would be in Monday afternoon and he could come Tuesday to install it. Again he was on time and very professional. Great job!"

  Dana M., Dishwasher Repair in Washington, DC

  2022-12-28

• 5★★★★★ - "I called these guys to fix a refrigerator one morning, and by the afternoon he stopped by, looked at everything, and got the thing fixed.  I used a coupon from Angie's List to cover the $50 diagnosis fee, and I am very glad that I found this company."

  Brad R., Refrigerator Repair in Washington, DC

  2022-12-28

• 5★★★★★ - "I called on Tuesday and Ben (the genius repair man) came on Thursday.  They were affordable and very nice.  He was very knowledgeable with the washer and knew exactly how to fix it and fast.  I would strongly recommend this company."

  Jackie P., Washer Repair in Washington, DC

  2022-12-28

• 5★★★★★ - "Called Superior Appliance to fix my washer (blocked drain hose). They showed up between the scheduled hours and had it fixed within 30 minutes. Works perfectly fine now. Cost was reasonable too. Highly recommend to others."

  Edwin S., Washer Repair in Washington, DC

  2022-12-28

• 5★★★★★ - "My fridge had another issue tonight (not related to the first) and I called Ben and he arrived within an hour (7 pm).  He was able to correct the issue by installing a new simple part within 5 minutes.  He didn't even charge me for the appointment or the part since it was such a quick fix.  I don't know where else you get such quick service, well after business hours, at not only no extra charge but no charge at all.  Ben really went above and beyond!  
  I can't say enough good things!  I've had plenty of not great to awful experiences in the past with people coming into my home to do work so please save yourself any headache and just call Ben if you need an appliance fixed!  I'm so glad I did!"

  Amy K., Refrigerator Repair in Chillum, MD

  2022-10-27

• 5★★★★★ - "Great service company. Called on Saturday morning about my broken washer that won't drain the water out. The technician Ben called 20 minutes before coming to my house and unclogged the drain pump .I would definitely  recommend this company ."

  Zouhaier R., Washer Repair in Arlington, VA

  2022-10-27

• 5★★★★★ - Good work done quickly and at a decent price.  Had an oven broiler stop working.  They identified and corrected the problem in two visits.  Technician was friendly, things went smooth.

  John K., Appliance Repair in Washington, D.C. 

  2022-10-27

• 5★★★★★ - "Excellent service! Vin was professional, friendly and flexible. Highly recommend."

  Mitra S., Appliance Repair in Washington, DC

  2022-08-24

• 5★★★★★ - "Good, prompt service. Service person came out the same day as called to fix our refrigerator. He quickly diagnosed the problem, and was able to fix the leak right on the spot."

  Nic S., Appliance Repair in Arlington, VA

  2022-08-24

• 5★★★★★ - "Ben, the owner, and his employees are excellent and reliable.  Our front loading Maytag washing machine was leaking and the door gasket (rubber lining) had to be replaced.  He came and fixed it right away without having to make an initial service call as other companies some times do.   During the repair, Ben told me about a small leak in a hose that had been punctured by a wire from a bra.  He did not have to tell me about that,but he did because he is so honest. His company concentrates on residential appliances and he lists the ones he services.  He will honestly tell you what he is capable of doing and only charges for the excellent work that he does.  I recommend Ben and Superior Appliance Services very highly.  It is a big relief to find a good company that charges a fair price."

  Jean B., Washer Repair in Washington, DC

  2022-08-24

• 5★★★★★ - "Superior Appliance Service & Owner Ben Saratt get an A+. They have been out on two separate occasions to deal with the same Fridge- Air washer that just doesn't seem to like our family. Prior to the first time Ben came to do a service, he called and asked what the issues was, and what the error code the washer was showing. Next he asked for the maker of the washer, model number, and serial number. When Ben arrived he had a replacement part with him based of the error code from the washer. If the replacement part didn't work and the washer needed to be replaced, we were only responsible to pay the service call fee of $50.00.
  The second time the same washer refused to work for my family, I called Superior Appliance at 7:30pm on a Thursday night. The answering serviced picked up, and took my information. The next day I received a call from Ben, and he gave me an appointment for Saturday with a 4 hrs window. He said he would call 30 mins prior to make sure someone was home. Ben then asked what were the issues, and the error code the washer was showing. Next he asked for the maker of the washer, model number, and serial number.
  On Saturday, Ben called 30 mins prior and he also was able to move the appointment up a few hours. He was able to fix our washer, within 45mins, and as a repeat customer Ben did not charge me an arm and a leg. I have recommend him to everyone I know, and will continue to do so"

  Kerry C., Washer Repair in Washington, DC

  2022-06-24

• 5★★★★★ - "These guys were great.  Our Jenn-Air fridge has stopped cooling sometimes, so we had them come out to take a look.  They were able to accommodate our schedule and come out on a Saturday.  They were able to diagnosis the problem immediately and needed to order a part.  A few days later they came back with the part and fixed the issue in about five minutes.  They were friendly, on-time, and the price seemed fair.  I would definitely use them again!"

  Greg Q., Appliance Repair in Takoma Park, MD

  2022-06-24

• 5★★★★★ - "Ben from Superior Appliance Services was fast, professional, and exceptionally courteous. The control circuit board on my refrigerator burned out, so I called and he arrived within a couple of hours, exactly when he said he would arrive. He diagnosed the problem based on my description over the phone and brought a replacement circuit board with him, so the whole repair was very quick. The total charge was $348, which is $22 cheaper than what another technician had quoted to me while warning me about others who may charge up to $500 for the same repair. I would call Ben again if I needed help with another appliance."

  Andrew B., Appliance Repair in Arlington, MD

  2022-06-24

• 5★★★★★ - "These guys are very responsive, honest, knowledgeable, and reliable. I have used them to repair our washing machine twice (different issues). They answer the call immediately and arrive within a couple hours. With two successful experiences, they are now my default appliance repair company. The technician (Adam) knew exactly the proper steps to progressively diagnose and correct the problems with minimal time and cost. He knows appliances! He had the part on the truck and within an hour the job was complete. Clean work, polite service, good fix."

  WT C., Washer Repair in Washington, DC

  2022-05-25

• 5★★★★★ - "I've had several great experiences working with this company, and specifically a technician named Bechir. He does outstanding work, is friendly, kind, knowledgeable, and also is someone you can trust. He stands by his work, and puts in extra effort to make sure the job is done well. I feel fortunate to have found him, and he'll always be the first call I make if I need any appliances worked on."

  Jason O., Appliance Repair in Oxon Hill, MD

  2022-04-25

• 5★★★★★ - "The service was great. Adam, was the technician and he came to fix my oven within 2 hours of my call.  He called to let me know he was 15 minutes away, then called when he arrived. He explained everything, was very polite, and was able to fix it quickly. It was also  pretty reasonable. I will definitely use them again!"

  Patricia J., Oven and Range Repair in Arlington, MD

  2022-04-25

• 5★★★★★ - "I called Superior Appliance Services after my oven igniter broke. This was on a Sunday and they were able to come in on Monday! The fix was really easy and they called me about 20 minutes before they arrived. This was basically the only place that could do what I needed them to do in a timely and efficient manner."

  Allison N., Appliance Repair in Chillum, MD

  2022-04-25

• 5★★★★★ - "Great service. Expert knowledge; professional manner; honest. Within the space of two weeks, we had problems with two different washer-dryer units, and these gentlemen fixed both problems promptly. Strong recommendation."

  Eric B., Washer Repair in Hyattsville, MD

  2022-04-11

• 5★★★★★ - "We had a wonderful experience with Ben and everyone at Superior Appliances! We had a problem with our dishwasher, and they were able to come the same day and fix it two days later. We then had a problem with our freezer, and they again came the next day to fix the problem. Very responsive team, thank you!"

  Sharon R., Freezer Repair in Arlington, VA

  2022-04-11

• 5★★★★★ - "We had a wonderful experience with Ben and everyone at Superior Appliances! We had a problem with our dishwasher, and they were able to come the same day and fix it two days later. We then had a problem with our freezer, and they again came the next day to fix the problem. Very responsive team, thank you!"

  Evan P., Freezer Repair in Takoma Park, MD

  2022-04-11

• 5★★★★★ - "My freezer wasn't freezing, nor making ice. I called Superior Appliance Services mid-afternoon. Mohamed arrived same-day (late evening, in fact). He began assessing my fridge and quickly ascertained that all that was needed was the coils to be cleaned, which he did. He said the fridge needed up to 24 hours to work normally - less than 12 hours later it now does! Thanks Superior Appliance Services!"

  Aaron C., Freezer Repair in Northwest Washington, Washington, DC

  2022-03-11

• 5★★★★★ - "This is my second great experience with Superior Appliance Services.  After acting glitchy for about a week, our fridge officially broke this morning and I called them up about 10am, then came by at 2:00 and diagnosed that it was the motherboard.  They had a new one in the car and replaced it quickly and were very courteous.  The price was reasonable as well.  I cannot recommend them enough and I'm grateful for a smooth experience today."

  Amanda G., Refrigerator Repair in Washington, DC

  2022-03-11

• 5★★★★★ - "I've had several great experiences working with this company, and specifically a technician named Bechir. He does outstanding work, is friendly, kind, knowledgeable, and also is someone you can trust. He stands by his work, and puts in extra effort to make sure the job is done well. I feel fortunate to have found him, and he'll always be the first call I make if I need any appliances worked on."

  Jason O., Refrigerator Repair in Northwest Washington, Washington, DC

  2022-02-25

• 5★★★★★ - "The service was great. Adam was the technician and he came to fix my oven within 2 hours of my call.  He called to let me know he was 15 minutes away, then called we he arrived. He explained everything, was very polite  and was able to fix it quickly. It was also pretty reasonable. I will definitely use them again!"

  Patricia J., Oven and Range Repair in Northwest Washington, Washington, DC

  2022-02-25

• 5★★★★★ - "I don't write Yelp reviews, but I had to for this vendor. We averted a major crisis in our old home in NW DC by calling Ben at Superior Appliance Services. Our older refrigerator is built into the wall and cannot be replaced easily. When it stopped working we were alarmed. and also concerned about how much time we would need to take from work to wait around for people to come.  We have dealt with SO MANY of the standard service providers and this was the ONLY one who did what they said they would do, and when they said they would do it. Ben was prompt the first day, polite, knowledgable and worked efficiently. He diagnosed the problem within 10 mins , called for a part and returned within 2 days to install the part.  He also gave us an interim solution so that we could use the unit. We are not going anywhere else for appliance repairs, Give this guy a shot. He knows his stuff. Go Ben!! Thanks for coming to the rescue!"

  Dan X, Refrigerator Repair in Washington, DC

  2022-01-12

• 5★★★★★ - "I was having a terrible time trying to find someone to work on my Bosch oven, which was suddenly not heating. Superior Appliance was the fourth place I called, and they came out the same day and fixed it quickly and efficiently. Bechir was friendly and professional, and he even fixed my oven light and leveled my stove. Thrilled to have found a good appliance repair service---I wouldn't hesitate to recommend."

  Jean K, Oven and Range Repair in Washington, DC

  2022-01-12

• 5★★★★★ - "My freezer stopped working, and with everything melting and the holidays approaching, I was a bit desperate for a solution. Fortunately, Superior Appliance Services was out in an hour or two from me calling and had the problem fixed in half an hour. (My freezer's motherboard had blown.) I paid more than I would have liked to fixing the 10-year-old refrigerator, but such is life. Ben was personable, friendly, and seems like an honest guy."

  Gregory M, Freezer Repair in Washington, DC

  2022-01-12

• 5★★★★★ - "I ended up searching Yelp for a Maytag Washer Repair service after Sears Home Repair left me very disappointed with 1) sending the wrong technician on 12/29 and 2) a no show for their appointment on 12/30.  I came up with two businesses I was willing to try.  Ben, the owner of Superior Appliance, was able to make it to my home the same day.  Ben arrived on time, listened to our description of the issue we were having, and gave us his best guess of what was causing it.  Sure enough when he started to work on the machine it was the very issue he suggested, something completely different and much less costly then the Sears Home Repair technician suggested.  We ended up having to replace a part and Ben showed up the next day at the time he gave us, on New Year's Eve, with the part to finish up the job.  
  I highly suggest Ben and Superior Appliance Services if you want someone who is skilled in their trade, friendly, dependable, and shows up on time."

  Susanne M, Washer Repair in Washington, DC

  2022-01-12

• 5★★★★★ - "Ok, Ben just saved Christmas, literally! My oven decided not to turn on, and I went into a panic as my landlord told me to call Sears and their 1st appointment was the day AFTER Christmas! Not useful. Called Ben, he came the next day, was fixed in 10 minutes, and volia! Thank you!!!!!"

  Elayne B., Oven and Range Repair in Washington, DC

  2022-01-12

• 5★★★★★ - "Super fast and knowledgeable service.  Our oven door came off its hinge at 10 pm, and with a toddler in the house, that wouldn't do (toddler was also part of the cause!).  We were able to get a service appointment the very next day.  Service technician, Monder, called 20-30 mins before arrival, as promised (perfect because I needed to leave work to meet him).  He was in and out in 20 minutes, especially friendly and courteous the whole time.  Turns out it wasn't the first time we had called these folks -- they did a great time last time too.  Cross that worry off my list!"

  Gene M, Oven and Range Repair in Chevy Chase, MD

  2022-01-12

• 5★★★★★ - "I have a combo oven microwave and the microwave quits working.  While I tried to replace the microwave, I burnt the wires of the control board oven.  I called  Ben and I showed up an hour later and patiently worked with me in replacing the microvave and managed to save my oven control board.  It was such a pleasure to work with Ben.  He is so honest and tried to do his best to please me.  I would give him more than 5 stars if I could. I would recommend this company to everyone."

  Diana T, Appliance Repair in Washington, DC

  2022-01-12

• 5★★★★★ - "Called on a Sunday morning and they made a special effort to have the repairman come to my condo just a few hours later. Repairman quickly identified the problem, kept my wife and I fully informed of the process and the time it would take. By Sunday afternoon, the refrigerator was working again. Couldn't ask for more."

  Adi R, Appliance Repair in Washington, DC

  2021-12-03

• 5★★★★★ - "Ben, the owner, and his employees are excellent and reliable.  Our front loading Maytag washing machine was leaking and the door gasket (rubber lining) had to be replaced.  He came and fixed it right away without having to make an initial service call as other companies some times do.   During the repair, Ben told me about a small leak in a hose that had been punctured by a wire from a bra.  He did not have to tell me about that but he did because he is so honest. His company concentrates on residential appliances and he lists the ones he services.  He will honestly tell you what he is capable of doing and only charges for the excellent work that he does.  I recommend Ben and Superior Appliance Services very highly.  It is a big relief to find a good company that charges a fair price."

  Jean B, Washer Repair in Washington, DC

  2021-12-03

• 5★★★★★ - "I had no prior dealings with this company, I normally rely on a friend in the housing industry for service provider recommendations, but called this company based solely on reviews.  I have a Bosch under counter dishwasher (contrary to another review, they do service Bosch).  Gave them the model number during the first call and described the problem (probable defective instrument board). They came within 24 hours of my call and fixed it. Tech was polite, knowledgeable and worked without delay. Also, gave advice, when asked, regarding an issue with another appliance that they don't service. If I have a service issue with another unit, I will call them first to see if they handle it. Very satisfied."

  Richard B, Dishwasher Repair

  2021-12-03

• 5★★★★★ - "Called at 9:30 am, someone was at my house by 1 pm and finished by 1:40 same day. My stackable dryer was not heating, technician replaced the thermostat for $220. Technician was friendly, courteous and knowledgeable; I would definitely call them again if needed."

  Mimi A, Appliance Repair in Washington, DC

  2021-12-03

• 5★★★★★ - "Excellent customer service!  I called this company to repair one of my appliances at home, and not only were they prompt and professional, but very honest, too.  How honest?  At first, there was an initial misdiagnosis of the problem (which we had done over the phone), but when the representative was at the house, they realized that there was a different problem with the machine.  Rather than putting the blame on the machine or on me, like many other companies might do, the representative just owned-up to the initial diagnosis, then went back, got the right parts, and came back and fixed the problem.  I really appreciated that they took ownership of the situation, and were very professional about making sure that the appliance was fixed the right way, using the right parts.  Other companies would have tried to put the blame on the customer, or tried to somehow finagle their way into multiple visits, just to charge extra.  But, not this company!  It's hard to find honest technicians these days, but I really enjoyed my experience with this company.  The appliance, by the way, is running beautifully now.  Would highly recommend Superior!"

  Omer I, Appliance Repair in Washington, DC

  2021-12-03

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